It is like a family – with both my coworkers and our members. It’s great to be able to help my members though every stage of their life – from getting their first car and buying a home all the way through saving for retirement. It’s nice to know that my members trust me to help them and their family through every life stage.

After booking their loan, one member told me, “Thank you so much! You have answered my prayers!”

Knowing I will be speaking to members and saving them money - and I cannot forget about making their dreams come true! My favorite part of the day is when I make that initial phone call about an approval (I am so excited that I am literally sitting on the edge of my seat!) Just hearing the excitement expressed through the member’s voice puts a smile right on my face.

I must say I have helped many members improve their credit scores, but there is one in mind which I do not think I will ever forget. A member said, "I really appreciate all that you have done; you have helped me a lot. If it was not for you I would not be where I am today in the credit world. I did not think anyone would lend to me ever again after what happened a few years ago. Now, I have a few new accounts and I am borrowing another loan from Aspire, too. Thank you again!" I remind myself of this every day and it really motivates me to meet EVERY member’s need!

That his life was changed when I helped him clear up his bad debt, and now he has great credit and a large burden has been taken from him.

eDeposits! You can deposit a check anytime, anywhere you have access to a computer. No more standing in line at the branch!

Credit unions were started with the "people helping people" goal in mind. Here at Aspire, I think we live by that everyday.

My fellow employees. We have a great team and I really like working here with everyone. It’s a great atmosphere with so many great people.

I have been fortunate to have received nice compliments from many members and I really love to hear that I helped them by offering good information, or even just brightened their day and made them laugh. One of the nicest compliments I have received from a member was that I was "The Cat’s Meow”.

To talk to members and help them with their situations and offer products and services to assist in making their lives a little easier. Also, to save them some money. Many members have my direct extension, so it is always nice to assist someone who is looking just for me!

After helping a member locate a company that was automatically debiting her account, she was so sincerely grateful and told me, "You earned a feather on your wings today."  Those words really touched me and I will never forget it!

Service means listening carefully to a member’s needs and either providing information that is requested, solving the issue at hand or taking the proper measures to solve the issue in a timely manner. It is also having thorough knowledge of our products and services so we can help our members make the best choices for their individual needs.