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What to Do if You Have Responded to a Tech Support Scam Call

Posted in Security/Scams
November 27th 2012 by
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If You’ve Responded to a Scam If you think you might have downloaded malware from a scam site or allowed a cybercriminal to access your computer, don’t panic. Instead: Get rid of malware. Update or download legitimate security software and scan your computer. Delete anything it identifies as a problem. Change any passwords that you gave out. If you use these passwords for other accounts, change those accounts, too. If you paid for bogus services with a credit card, call your credit card provider and ask to reverse the charges. Check your statements for any other charges you didn’t make, and ask to reverse those, too. If you believe that someone may have accessed your personal or financial information, visit the FTC’s identity theft website. You can minimize your risk of further damage and repair any problems already in place. File a complaint with the FTC. Source: Federal Trade Commission…

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Identifying and Stopping Fraud

Posted in Security/Scams
April 13th 2012 by
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Many unscrupulous people still try to take advantage of honest consumers—but you don’t have to be a victim. Look for these warning signs to avoid fraud: You are asked for your bank account or credit card number. Someone you don’t know offers you the chance to receive a credit card, loan, prize, lottery, or other valuable item, but asks you for personal data to claim it. The solicitation looks like a government document and suggests that contest winnings or unclaimed assets are yours for a small fee. (The government doesn’t solicit money from citizens.) Someone you don’t know asks you to send money or money orders to claim a prize, lottery, credit card, loan, or other valuable offer.  An unknown caller claiming to be a lawyer or in law enforcement offers to help you get your money back (for a fee). The deal is only good “for today” or a…

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Fraudulent e-mails from the Federal Reserve

Posted in Security/Scams
October 20th 2011 by
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There are e-mails surfacing claiming to be from the Federal Reserve. Individuals and/or companies are receiving fraudulent e-mails that have the appearance of being sent from the Federal Reserve. Specifically, the e-mail claims to be from the Federal Reserve Wire Network and appears to be sent from “fedwire@federalreserve.org”, “alert@federalreserve.gov”, or “information@federalreserve.gov”. See the sample below: ===== Sample E-Mail ===== From: alert@federalreserve.gov[mailto:alert@federalreserve.gov] Subject: Your Wire Transfer The Outgoing Wire Transfer, recently sent from your checking account, was not processed by the Federal Reserve Wire Network. Please click here to view report. ——————————————————————– This service is provided to you by the Federal…

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Shopping Online? Take Steps to Protect Yourself

Posted in Security/Scams
June 30th 2011 by
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Shopping online is a pleasure. No traffic, no crowds, no searching for a parking spot. In 2010, Internet commerce totaled $165.4 billion and continues to grow. At the same time, scams are growing, too. More than $246 million in losses were reported by Americans in 2010 and has steadily increased since then. You need to protect yourself. While shopping on legitimate, well-known sites belonging to your favorite department store or specialty shop is probably not going to be a problem, lesser-known sites that come up when you’re looking for a bargain and using a search engine for something specific could be places for concern. The same can be said for auction sites. Here’s what you can do to ensure that online shopping is as secure as a trip to the mall: 1. Call the retailer first. If you’re not sure about the website’s legitimacy, pick up the phone and try…

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