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COVID-19 Resources & Updates

We are in this Together!

Updated April 3, 2020

As COVID-19 continues to spread and its impact is felt by every sector of society, many people are taking a financial loss due to curtailed supplies, budget cuts or forced time off to care for an infected family member or to self-quarantine due to possible exposure to the virus.

At Aspire, your safety and your financial health are always paramount. We have come up with several ways that we can help our members get you through this difficult time.

New Loan and Credit Card Help:

Apply for a Relief Loan Online www.aspirefcu.org

Must apply online either through My CU Online (existing online banking users) or here.

*APR = Annual Percentage Rate. Reduced rates apply to a new 12-month relief loan up to $3,000. Rates subject to change. **For qualified borrowers only. ***Established Membership with Direct Deposit with Aspire FCU for 6 months. This Relief Loan begins 4/1/20 and can be modified or withdrawn at any time without notice. Subject to certain terms and requirements. Restrictions may apply. Cannot be combined with other offers. Offer expires April 30, 2020.

Other Ways We Can Help You: Call 732.388.0477 Option 2

New Loan Payment Deferment: Qualified borrowers who take out a new loan with us may be able to defer the first payment for up to 90 calendar days.

Existing Loan and Existing Credit Card Help:

Currently Past Due on Your Loan or Credit Card?

Access your Money:

Our Member Service Team and Clark Branch Staff:

Our entire daytime Member Service Team including the Branch Staff is currently working remotely during this crisis. Our goal is to continue to provide you with the service you have come to expect Monday – Friday, 8am to 5:30pm and Saturday 10am to 3pm. Our after-hour Call Center is also prepared to help you during the remaining hours. Please be patient with us as we adjust to our new remote work arrangement. We do hope that you and your families stay safe and healthy during this time.

Contact Us: If you’re interested in any of the options above, here is how you can contact us:

Fraud Prevention:

Fraudsters are opportunistic, especially when there is an event with fear as widespread as the current COVID-19 pandemic. They prey on that fear and vulnerability and use it to their advantage. We ask you to be on the lookout for suspicious email and text messages that try to convince you to share sensitive information such as username and password, or ones that may impersonate a company, charity, or government agency.

Please remember that Aspire FCU would never ask you for your personal information or log-in credentials in an email or text message. Check our website for additional security information.

Other Outside Resources:

To help you remain financially solvent while you protect your health, we’ve also compiled a list of other financial services dedicated to assisting individuals affected by the coronavirus.

If you are having financial difficulties due to the COVID-19 outbreak and need additional information, please reach out to us at 732.388.0477 Option 3 or shoot us an email at webmail@aspirefcu.org to see how we can help.

Taxi Medallion Borrowers

Paycheck Protection Program

Aspire Medallion Funding recognizes that the NYC taxi industry is in a state of hardship and would like to provide assistance to borrowers in accessing the federal, state, and city business relief programs available. Below is a summary of several business relief programs that we believe that you may be eligible for, along with how to apply.

SBA Paycheck Protection Loans (PPP Loans)
SBA PPP Loans are available for small businesses impacted by COVID-19. These loans do not require personal guarantees or collateral. Further, no monthly payments are due on the PPP loan for the first six months. A portion of the loan may become forgivable if used for valid purposes. PPP loans may be used to make loan payments on existing loans.

Applications for PPP loans are available beginning Friday, April 3. Because the program is limited to $350 billion across the US, demand may be high and it is possible that only those loans submitted in a timely fashion may be funded successfully.

Aspire has developed referral relationship with an SBA-approved lender called Newtek to assist you with applying for SBA PPP Loans. Newtek is an expert on the SBA loan application process and will be able to guide you through the application process to make sure that your loan application is successfully completed.

Click here to begin the PPP Application process*

* Please let us know if you need an accommodation to keep your loan current while your PPP application is being processed 732.388.0477 Option 3.

Click here if you’d like to become a member of Aspire FCU


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